Configuring an email address on the macOS Mail app

Find out how to configure an email address on the Mail app, for the following macOS operating systems - El Capitan, Sierra and High Sierra

Last updated 13th June 2022

Objective

You can configure MX Plan accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application. The Mail app on macOS is available for free on all Macs.

Find out how to configure your MX Plan email address on the macOS Mail app.

OVHcloud provides services which you are responsible for with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

We have provided you with this guide in order to help you with common tasks. Nevertheless, we recommend contacting a specialist provider and/or the service’s software publisher if you encounter any difficulties. We will not be able to assist you ourselves. You can find more information in the "Go further" section of this guide.

Requirements

  • an MX Plan email address (included in the MX Plan solution and in OVHcloud web hosting plans).
  • Mail installed on your Mac.
  • the required credentials for the email address you would like to configure.

Instructions

Add account

  • When the application is first started: a setup wizard will appear, prompting you to choose your account type.

  • If an account has already been set up: click Mail in the menu bar at the top of your screen, then Accounts.

mailmac Select Add Other Account, then click on Mail account.
Enter the following information in the "Add Mail Account" window:
- your email account name
- Your Email address
- Your email password
mailmac
mailmac In the next window, enter the information:
- Leave your Email address already entered
- Enter your full email address in Username
- Leave your Password already entered
- Select POP or IMAP(recommended) in Account type
- Type pop.mail.ovh.ca for POP or type imap.mail.ovh.ca for IMAP in Incoming Mail Server
- Also enter smtp.mail.ovh.ca in Outgoing Mail Server

To complete the configuration, click on Sign in

Use email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also has a web application you can use to access your email address from your browser. You can access this application at https://www.ovh.co.uk/mail/. You can log in using your email credentials. If you have any question about how to use it, you can refer to our guide on Using an account in the OWA interface or use your email address via the RoundCube webmail.

Retrieve a backup of your email address

If you need to make any changes that could lead to the loss of your email account data, we advise backing up the email account concerned beforehand. To do this, please read the "Export" section in the "Mail on macOS" chapter of our guide on Manually migrate your email address.

Modify existing settings

If your email account has already been set up and you need to access the account settings to change them:

  • Click Mail in the menu bar at the top of your screen, then click Preferences.
  • Select the account concerned in the left-hand column, then click Server settings.

mailmac

Additional information

For an IMAP configuration, the values are:

Server type Server name Encryption method Port
Incoming(IMAP) imap.mail.ovh.ca SSL/TLS 993
Outgoing(SMTP) smtp.mail.ovh.ca SSL/TLS 465

For POP configuration, the values are:

Server type Server name Encryption method Port
Incoming(POP) pop.mail.ovh.ca SSL/TLS 995
Outgoing(SMTP) smtp.mail.ovh.ca SSL/TLS 465

Change configuration

When you configure your email address in IMAP and you want to change the configuration to POP, it is necessary to delete the account from Mac Mail and then recreate it in POP to change the configuration.

Go further

Join our community of users on https://community.ovh.com/en/.


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