Using the KVM for a VPS
Find out how to access your VPS using the KVM functionality
Last updated 4th September 2020
Objective
The KVM console allows you to connect directly to your VPS without the need to use external software such as Terminal or PuTTY. This console is accessible via your OVHcloud Control Panel or the OVHcloud API.
This guide explains both of the KVM access methods.
Requirements
- A Virtual Private Server in your OVHcloud account
- Access to the OVHcloud Control Panel
Instructions
Connecting to the KVM via the OVHcloud Control Panel
With a current VPS range
Log in to the OVHcloud Control Panel, go to the Bare Metal Cloud section and select your server under Virtual Private Servers. In this section, click on ... next to the name of your VPS in the "Your VPS" box.
With older VPS ranges
Log in to the OVHcloud Control Panel, go to the Bare Metal Cloud section and select your server under Virtual Private Servers. In this section, click on the shortcut link labelled KVM.
Using the KVM console
The KVM screen will now open, which is a small window showing a connection to your server. Since the window is rather small it will be quite difficult to navigate around your server's interface using the scrollbars. Therefore we recommend that you open the KVM in a new, full-screen window using the "Open in a new window" button in the bottom right corner of the popup.
If you have issues with double typing, the issue may originate due to auto screen adjustment. We recommend opening the KVM in a new window using the "Open in a new window" button.
Should you still have issues with the screen, we recommend removing from the URL the "auto" part. If the URL is https://compute.sbg1.cloud.ovh.net:6080/vnc_auto.html?token=xxxxxxxxxxxx then it should become https://compute.sbg1.cloud.ovh.net:6080/vnc.html?token=xxxxxxxxxxxx (the link for you may be different, this is only illustrating which part of the URL needs to be removed)
The keyboard may have a different layout to your own. Be sure to check it, since the keyboard could be AZERTY instead of QWERTY, for example.
Connecting to the KVM via the APIs
You may sometimes experience issues connecting to the KVM via your OVHcloud Control Panel, especially with older versions. In this case, you can use the API solution. To do this, log in via the OVHcloud API.
For a 2014 VPS
If you have a 2014 VPS, you may encounter error 1006. Going through the API using the call below could resolve this.
Despite the command going through on the API, the connection might take one or two minutes – the time it takes for the port to be successfully opened.
We recommend using either of the following clients:
Use the details provided by the API call to connect to the VPS remotely using either of the above-mentioned software clients.
For a 2016 VPS
If problems arise with the KVM, here is the recommended API for accessing the KVM:
Should you still have issues with the screen, we recommend removing from the URL the "auto" part. If the URL is (the link for you may be different, this is only illustrating which part of the URL needs to be removed) https://compute.sbg1.cloud.ovh.net:6080/vnc_auto.html?token=xxxxxxxxxxxx then it should become https://compute.sbg1.cloud.ovh.net:6080/vnc.html?token=xxxxxxxxxxxx
Go further
Join our community of users on https://community.ovh.com/en/.
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