Creating filters for your email addresses

Find out how to create and configure filter rules on your email address

Last updated 12th August 2020


With a filter you can configure conditions for your account's incoming emails and set actions based on them.

For example: you can automatically delete emails tagged as spam by our spam protection.

  • Condition: email subject contains [SPAM]
  • Action: delete email

This guide explains how to create and configure a filter on your email address.



Log in to your OVHcloud Control Panel and select Web Cloud.

Select the domain name from the Emails section. Switch to the tab Emails.

In the table listing your email addresses, click on the Filter icon in the row of the email address concerned.


A new window will open which contains the list of filters currently configured for this email address. To add one, click on the button Add a Filter.


Understanding the email filter settings



  • Filter name: This is used to differentiate your filters inside the Control Panel.
  • Priority: This sets the order in which your filters will run for all emails received on this address. A Priority 1 filter will run before a Priority 5 filter.
  • Enable filter: This determines whether the filter will be applied to the inbox (for example, you can temporarily disable a filter without deleting it by unchecking this option).


In this section you can configure the filter conditions, also known as inbox rules.

First choice (Header):

  • From: Corresponds to the sender, example: If the sender ....
  • To: Corresponds to the recipient, example: If the recipient ....
  • Message subject: Matches the subject of the message, example: If the subject of the message ....
  • Other: Other parameter.

Second choice (Rule):

  • spf: Parameter that depends on a domain's SPF, example: ... has no SPF record.
  • includes: Positive condition, example: the subject contains ....
  • does not include: Negative condition, example: ... does not contain ....

Third choice (Value):

  • A concrete value to define this rule, for example: [SPAM].

Fourth choice (+):

  • This allows you to add more rules for the action defined below.

Result of these rules

  • Example: If the message subject contains [SPAM]


This is where you decide how the filter handles an email if the above conditions are met.

You can choose between these types of actions:

  • accept: the email will stay in your inbox.
  • redirect to a local address: redirects the email to one of your other email addresses on the same domain.
  • deletion: deletes the email from your inbox without further notice.
  • redirect to a remote address: redirects the email to whichever email address you enter.


Deleting spam emails

Header Rule Value Action
Filter settings Message subject includes [SPAM] deletion
What the filter will do If the subject of the message includes the word [SPAM] then delete the message.

Redirecting emails from a certain sender

Header Rule Value Action
Filter settings From includes redirect to a remote address:
What the filter will do If the sender is then redirect the email to

Redirecting emails sent to a mailing list

Header Rule Value Action
Filter settings To includes redirect to a local address:
What the filter will do If the message was sent to the mailing list called then redirect the message to my other address:

Deleting emails containing an unwanted phrase, excluding one sender

This filter example consists of two rules:

Header Rule Value Action
Filter settings 1 Message subject includes money deletion
Filter settings 2 From does not include deletion

What the filter will do: If the subject of the message contains the word money and the sender of the message is not, then the message will be deleted.

In the Control Panel, the filter configuration looks like this:


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