Configuring an email address on the macOS Mail app

Last updated 13th June 2022

Objective

You can configure MX Plan accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application. The Mail app on macOS is available for free on all Macs.

Find out how to configure your MX Plan email address on the macOS Mail app.

Requirements

• an MX Plan email address (included in the MX Plan solution and in OVHcloud web hosting plans).
• Mail installed on your Mac.
• the required credentials for the email address you would like to configure.

Instructions

Add account

• When the application is first started: a setup wizard will appear, prompting you to choose your account type.

• If an account has already been set up: click Mail in the menu bar at the top of your screen, then Accounts.

	Select Add Other Account, then click on Mail account.
Enter the following information in the "Add Mail Account" window: - your email account name - Your Email address - Your email password
	In the next window, enter the information: - Leave your Email address already entered - Enter your full email address in Username - Leave your Password already entered - Select POP or IMAP(recommended) in Account type - Type pop.mail.ovh.ca for POP or type imap.mail.ovh.ca for IMAP in Incoming Mail Server - Also enter smtp.mail.ovh.ca in Outgoing Mail Server To complete the configuration, click on Sign in

Use email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also has a web application you can use to access your email address from your browser. You can access this application at https://www.ovh.com.au/mail/. You can log in using your email credentials. If you have any question about how to use it, you can refer to our guide on Using an account in the OWA interface or use your email address via the RoundCube webmail.

Retrieve a backup of your email address

If you need to make any changes that could lead to the loss of your email account data, we advise backing up the email account concerned beforehand. To do this, please read the "Export" section in the "Mail on macOS" chapter of our guide on Manually migrate your email address.

Modify existing settings

If your email account has already been set up and you need to access the account settings to change them:

• Click Mail in the menu bar at the top of your screen, then click Preferences.
• Select the account concerned in the left-hand column, then click Server settings.

Additional information

For an IMAP configuration, the values are:

Server type	Server name	Encryption method	Port
Incoming(IMAP)	imap.mail.ovh.ca	SSL/TLS	993
Outgoing(SMTP)	smtp.mail.ovh.ca	SSL/TLS	465

For POP configuration, the values are:

Server type	Server name	Encryption method	Port
Incoming(POP)	pop.mail.ovh.ca	SSL/TLS	995
Outgoing(SMTP)	smtp.mail.ovh.ca	SSL/TLS	465

Go further

Join our community of users on https://community.ovh.com/en/.

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