My customer accountContact commercialWebmailOVHcloud Blog

Welcome to OVHcloud.

Log in to order, manage your products and services, and track your orders

Log in

Managing payment methods

Find out how to add and manage payment methods within the OVHcloud Control Panel

Last updated 6th January 2021

Objective

In the OVHcloud Control Panel, you can save and manage different payment methods.

Requirements

Instructions

Log in to the OVHcloud Control Panel, click your name in the top right-hand corner, then click Payment method.

manage-payment-methods

The page that loads up will contain a table listing the payment methods saved on the OVHcloud Control Panel, namely those you have used to pay for orders. You can:

  • add a payment method
  • change your default payment method
  • delete a payment method

Add a payment method.

When you order a product from OVHcloud for the first time, you are asked to save a payment method, to ensure that your service can be renewed via automatic payments.

This payment method is then used by default for all of your product renewals, and is listed as a suggested payment method when you place new orders.

You can add new payment methods so that they are suggested during new orders, and used to pay for future renewals.

You can save three different payment method types:

  • Payment card
  • PayPal account

To do this, simply click Add a payment method.

manage-payment-methods

Follow the the steps for saving a payment method. In the first step, you can set the new payment method as a ‘default payment method’, so that it is used for future orders and automatic payments.

Change your default payment method.

Payments for your services’ renewal bills are always taken via your default payment method. If you would like to change it, you will need to add a new payment method in the OVHcloud Control Panel.

To do this, click on the ... to the right of the new payment method, then Make this the default payment method.

manage-payment-methods

Delete a payment method.

If you no longer want to use one of your payment methods, you can delete it by clicking on the ... button to the right of it. Then click Delete this payment method.

manage-payment-methods

You can only delete a payment method if one of the following two conditions is met:

  • another active payment method is saved in the OVHcloud Control Panel
  • all of your OVHcloud services are manually renewed.

The default payment method cannot be deleted. If you would like to delete it, you will need to set another default payment method first.

Delete a payment method via the OVHcloud API.

You can delete a payment method via the API by connecting to https://eu.api.ovh.com/.

Start by obtaining the payment method’s ID:

Then delete the payment method using the ID from the previous step.

Go further

Join our community of users on https://community.ovh.com/en/.


Did you find this guide useful?

Please feel free to give any suggestions in order to improve this documentation.

Whether your feedback is about images, content, or structure, please share it, so that we can improve it together.

Your support requests will not be processed via this form. To do this, please use the "Create a ticket" form.

Thank you. Your feedback has been received.


These guides might also interest you...

OVHcloud Community

Access your community space. Ask questions, search for information, post content, and interact with other OVHcloud Community members.

Discuss with the OVHcloud community

In accordance with the 2006/112/CE Directive, modified on 01/01/2015, prices incl. VAT may vary according to the customer's country of residence
(by default, the prices displayed are inclusive of the UK VAT in force).