OVH Guides

Configuring an Exchange account on iPhone and iPad

Find out how to configure an Exchange account on iPhone and iPad, via the Mail app

Last updated 21st February 2018

Objective

You can configure Exchange accounts on iPad or iPhone devices using the Mail app, provided they are running a compatible version of iOS. This way, you can use your email address on your preferred device.

Find out how to configure an Exchange account on an iPhone and iPad, via the Mail app.

Requirements

  • You must have an Exchange solution.
  • You need to have the Mail app installed on your device.
  • You need to have the appropriate credentials for the email address you would like to configure.

This guide can be used for the following iOS versions: iOS 7 or later.

Instructions

There are two ways of adding your email address to the Mail app:

From this point onwards, this guide will only cover email configuration using your device's configuration assistant.

Step 1: Add the account

On your device’s homepage, go to Settings. There are two ways of adding an account, depending on which version of iOS you are using:

  • For iOS 7, 8, 9 and 10: Go to Mail, Contacts, Calendar, then Add account. Choose Exchange.

  • For iOS 11: Go to Accounts and passwords, then Add account. Choose Exchange.

Exchange

Enter your account information:

Information Description
Email address Enter your full email address.
Description Enter a name that will distinguish this account from any others you have added to your Mail app.

Then click Next, and choose Configure manually.

Enter your email password, then click Next.

Enter the following information:

Information Description
Email address This field should be filled in automatically. If it is not, enter your full email address.
Server Enter the details for the server your Exchange service is hosted on. You will find these details in your OVH Control Panel by going to the General information tab for the Exchange service concerned, then the Connection section.
Domain Leave this field blank.
Username Enter your full email address.
Password This field should be filled in automatically. If it is not, enter the password for your email address.
Description This field should be filled in automatically. If it is not, enter a name that will distinguish this account from any others added to your Mail app.

Then click Next. If all the information you have entered is correct, you will be able to log in to your account straight away.

Exchange

When you choose the applications you would like to link to your email address, ensure that Mail is ticked. This will ensure that the application will work correctly with your email address. Other applications (e.g. Calendar and Notes) can use some of Exchange’s collaborative features, so you should also tick any others you would like to make use of in this way. Once you have done so, click Save.

To check that the account has been correctly configured, you can send a test email.

Step 2: Use the email address

Once you have configured your email address, you can start using it to send and receive emails straight away!

OVH also offers a web application, with further collaborative features. Follow this link, and log in with your email credentials: https://www.ovh.co.uk/mail/.

Go further

Configuring an email address on iPhone and iPad.

Configuring an Email Pro account on iPhone and iPad.

Join our community of users on https://community.ovh.com/en/.


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