Last updated 21st February 2018
You can configure Exchange accounts on iPad or iPhone devices using the Mail app, provided they are running a compatible version of iOS. This way, you can use your email address on your preferred device.
Find out how to configure an Exchange account on an iPhone and iPad, via the Mail app.
- You must have an Exchange solution.
- You need to have the Mail app installed on your device.
- You need to have the appropriate credentials for the email address you would like to configure.
This guide can be used for the following iOS versions: iOS 7 or later.
There are two ways of adding your email address to the Mail app:
Via our Apple Devices tool: Click on the following link and follow the configuration steps: https://autodiscover.mail.ovh.net/AppleDevices/
Via your device’s configuration assistant.
From this point onwards, this guide will only cover email configuration using your device's configuration assistant.
Step 1: Add the account
On your device’s homepage, go to
Settings. There are two ways of adding an account, depending on which version of iOS you are using:
For iOS 7, 8, 9 and 10: Go to
Mail, Contacts, Calendar, then
Add account. Choose
For iOS 11: Go to
Accounts and passwords, then
Add account. Choose
Enter your account information:
|Email address||Enter your full email address.|
|Description||Enter a name that will distinguish this account from any others you have added to your Mail app.|
Next, and choose
Enter your email password, then click
Enter the following information:
|Email address||This field should be filled in automatically. If it is not, enter your full email address.|
|Server||Enter the details for the server your Exchange service is hosted on. You will find these details in your OVH Control Panel by going to the
|Domain||Leave this field blank.|
|Username||Enter your full email address.|
|Password||This field should be filled in automatically. If it is not, enter the password for your email address.|
|Description||This field should be filled in automatically. If it is not, enter a name that will distinguish this account from any others added to your Mail app.|
Next. If all the information you have entered is correct, you will be able to log in to your account straight away.
When you choose the applications you would like to link to your email address, ensure that
To check that the account has been correctly configured, you can send a test email.
Step 2: Use the email address
Once you have configured your email address, you can start using it to send and receive emails straight away!
Join our community of users on https://community.ovh.com/en/.