OVH Guides

Change project contacts

Change project contacts

Last updated 6th December 2019

Objective

With the OVHcloud Public Cloud you can now change the contacts for billing and project administration. This means that you can seperate the OVHcloud account which manages your bills from the OVHcloud account which manages your various instances.

This guide explains how to edit your contacts.

Requirements

  • Two OVHcloud accounts
  • A Public Cloud project
  • Be sure that both admin and billing contacts belongs to the same subsidiary

Instructions

In order to modify your project contacts, first go to the Contacts and Rights below Project management tab.

change-contacts

You will now see your current administrative and billing contacts.

change-contacts

When you click on Edit you will be taken to a new page which lets you modify your contacts:

change-contacts

Then, click the ... on the right of the Public Cloud project and click in Edit Contacts. A new window will appear so you can change the contacts.

change-contacts

Once you have confirmed the new contacts, both OVHcloud accounts will receive an email containing a code allowing them to confirm this change:

change-contacts

You have to confirm this procedure in both accounts.

Confirmation

To do this go to your account properties and select My contacts on the right:

change-contacts

In both contacts Control Panel, you have to go to the My requests section:

change-contacts

Click the ... on the right and click Accept. A new window will appear:

change-contacts

You just have to insert the code which you have just received by email into the window which appeared after you confirmed the procedure from both accounts.

After this is done, contacts have been changed as requested.

Go further

Join our community of users on https://community.ovh.com/en/.


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