Managing SMS credits and enabling automatic re-crediting

Find out how to manage your OVHcloud SMS credits

Last updated 5th August 2021


The purpose of this guide is to explain what SMS credits are, how to set up automatic re-crediting, and how to transfer credits between your SMS accounts.


SMS Telecom Control Panel


SMS credits

0,5 SMS credit is the cost for sending 1 SMS message in the United Kingdom. The price is degressive depending on the number of SMS credits you buy at once.

You can view the list of SMS packs here.

E.g. to purchase a pack of 100 SMS credits, each credit costs 0.03 ex. VAT.

Sending 1 SMS message in the United Kingdom costs 0,5 credit. With this pack, you can send 200 SMS messages in the United Kingdom.
Sending 1 SMS message in India costs 0.4 credit. With this pack, you can send 250 SMS messages in India.

On this webpage, you can view the price in credits for sending SMS messages, depending on their destination.

An SMS message can only contain a limited number of characters, depending on its encoding. The details on encoding and valid characters is available in the following guide:

Sending SMS messages via the OVHcloud Control Panel

Automatic re-credit

To ensure that you are never short of credit on your account, you can enable automatic re-crediting. Once a minimum threshold of remaining credit has been reached, a new number of credits is automatically added to your SMS account.

The automatic re-credit option can only be activated if a SEPA direct debit payment method is present and confirmed in your OVHcloud account.

To enable automatic re-crediting, log in to the OVHcloud Control Panel, then go to the Telecom tab. Next, click on the SMS section in the services bar. Choose the SMS account you would like to enable automatic re-credit for.

Go to the Options menu (1), then Automatic re-credit (2).

credit sms

Then click Edit in the “Manage options” section.

credit sms

Finally, fill in the required fields.

  • Minimum threshold (1): When this threshold is reached, automatic re-crediting is triggered.
  • Amount to top-up (2): Defines the number of credits to re-credit on to your SMS account. There are 7 possible choices: 100, 200, 250, 500, 1000, 5000 and 10000.
  • Click Confirm to apply the settings.

credit sms

Transfer credits

Credit can only be transferred between SMS accounts within the same OVHcloud account. Credit cannot be transferred between two different OVHcloud accounts.

SMS credits can only be transferred via the API.

If you are not familiar with using the OVHcloud API, please refer to our guide on Getting started with the OVHcloud API.

Log in to, then use the following API call:

You will need to fill in the following fields.

  • serviceName: Enter the reference for the SMS account currently holding the credits.
  • credits: Enter the number of credits you want to transfer.
  • smsAccountTarget: Enter the reference for the SMS account that will receive the credits.

Click Execute to confirm the transfer. The process is immediate.

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In accordance with the 2006/112/CE Directive, modified on 01/01/2015, prices incl. VAT may vary according to the customer's country of residence
(by default, the prices displayed are inclusive of the UK VAT in force).