OVH Guides

Configuring your Windows server for the first time

This guide will show you which settings need to be changed to re-enable remote desktop connection and ICMP

Last updated 5th July 2018


When you install Windows Server 2012, 2012 R2 or 2016 on a VPS, the connection to your remote desktop can sometimes be disabled, as can the ICMP protocol response.

This guide will show you which settings need to be changed to re-enable remote desktop connection and ICMP.


  • a VPS with Windows Server 2012, 2012 R2 or 2016 installed
  • access to the OVH Control Panel


Step 1: Log in to the KVM

Log in to the OVH Control Panel, click on the Cloud tab, then expand the list of servers.


Select your server from the list and click on the Home tab.


Click on the KVM shortcut in the Shortcuts section of the Home tab.


The KVM screen will now open, which is a small window with a connection to your server (similar to remote desktop).

Since the window is so small it will be quite difficult to navigate around your server's interface using the scrollbars, so it's recommended that you open the KVM in a new, full-screen window.


Once you open the KVM in full-screen mode, you can begin the initial Windows setup.


Step 2: Configure Windows settings

In the first setup screen, you will need to configure the settings for your Country/region, Language, and Keyboard layout. When you have done this, click Next.


Next, choose a password for your administrator account. Enter it twice, then click Finish.


Windows will now apply your settings. When this is done, you will see the following screen. At this point you will need to click the Send CtrlAltDel button to sign in.


On the sign-in screen, enter the password you created for your Administrator account and hit the Next key on your keyboard.


Step 3: Modify Windows Firewall

Once the setup is complete and you have signed in, go to Administrative Tools, then Windows Firewall with advanced security.


You will then need to enable the ICMP and the remote desktop connection rules (right-click -> Enable rule).


Your server will now be set up for remote desktop connections.

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