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Web hosting: SSH on web hosting packages

Web hosting: SSH on web hosting packages

What is SSH and how do you use it?

SSH is available on professional and performance hosting plans. (On old product offers SHH is available starting from the plan range).

PLEASE NOTE: On old offers, access is only possible with the primary FTP account. This means that additional FTP users will not have SSH access.

SSH lets you log on to your server and work with your files (as in FTP). For more information on the SSH protocol, click here.


  • The SSH option, available on: Hosting plans starting with Professional hosting.
  • An SSH client.
  • Port 22 must be open on your firewall and your router.

Enable/Disable SSH for a user

You can manage your SSH logins in your control panel. You just have to click on the name of your website in the left-hand column, then go to the "FTP - SSH" tab.

When you create new FTP users, the SSH connection will be enabled for the same user.

You can disable the SSH connection for a user by clicking on the cogwheel to the right of your login and then "Modify".

This modification will take a few minutes.

Command prompt

Linux: KDE: Open the main menu (by default this will be at the bottom left of your screen), then in the search bar which appears, tap "konsole", then click on the first search result.

Mac: The Terminal application comes preinstalled with OS X and you can launch it from Finder > Applications > Utilities.

Windows: There is no native SSH client but you can use a free, open-source application called PuTTY. Download it: here.

Connecting to your server via SSH

Linux and Mac: To connect to your server in SSH, open your command prompt as indicated above and enter: SSH YourFtpLogin@YourFtpServer

Windows: It is best to follow a this guide on PuTTy.

List of common SSH commands

Just replace arg with the filename or directory that you want to work with.

Command to enter Definition Explanation
pwd print working directory Show the full path of the current directory
cd arg change directory Move in to another directory; arg
cd .. change directory to .. Change working directory by going up a directory level.
ls arg list List the contents of arg if this is a directory. Without arg,ls lists the contents of the working directory.
ll arg long list Show detailed information about the arg file.
ls -a arg list all Show all the arg files, even those that start with .., if this is a directory. The ls options can be combined as follows: ls -al.
chmod [permission type] arg change mode Change permissions for the arg file.
mkdir arg make directory Create the arg directory.
rmdir arg remove directory Remove the arg directory if it is empty.
rm arg remove Remove the arg file.
rm -r arg remove recursively Remove arg and all the files which it contains.
mv arg1 arg2 move Rename or move arg1 to arg2.
touch arg touch Create an empty file named arg if it does not exist. If you use an existing file name, it will instead "touch" that file and update its last-modified date.

Launch a script with a specific version of PHP

To run your scripts from an SSH command, using a specific version of PHP, you have to use specific commands.

Command Version
php.ORIG.4 (cgi) 4.4.9
php.ORIG.5_2 (cgi) 5.2.17
php.ORIG.5_3 (cgi-fcgi) 5.3.29
/usr/local/php5.3/bin/php (cli) 5.3.29
php.ORIG.5_4 (cgi-fcgi) 5.4.38
/usr/local/php5.4/bin/php (cli) 5.4.38
/usr/local/php5.5/bin/php (cli) 5.5.22
/usr/local/php5.6/bin/php (cli) 5.6.6

For example, to run the "myScript.php" script with version 5.3 of PHP, you have to run this command:

php.ORIG.5_3 myScript.php

Before the name of the script you also have to enter its location, For example if your "myScript.php" file is in the "WWW" folder, and you want to run it in version 5.3 of PHP, you have to run this command:

php.ORIG.5_3 www/myScript.php
php.ORIG.5_3 /www/myScript.php

Public key fingerprints (to be verified when you first connect in SSH)

When you first connect to the server you will be asked to verify the public key.

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