Last updated 30th March 2018
You can configure Exchange accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application.
Find out how to configure your Exchange account in Outlook 2016 for Windows.
- You must have an Exchange account.
- You must have Microsoft Outlook 2016 installed on your device.
- You need to have the required credentials for the email address you would like to configure.
- The OVH SRV field must be set up correctly your domain name's DNS area.
Are you using Outlook 2016 for Mac? Read our guide: Configuring your Exchange account in Outlook 2016 for Mac.
Step 1: Add the account
Once you have launched Outlook on your device, you can add an account in two different ways:
When you start the application for the first time: A setup wizard will appear and prompt you to enter your email address.
If you have already added an account: Click
Filein the menu bar at the top of your screen, then
Enter your email address, then click
Advanced options. Tick the box that appears next to
Configure my account manually, then click
Connection. Select Exchange from the list of account types.
A security window will pop up and ask you to enter the password for the email address. Enter the password, tick the ‘remember password’ box and click on
If you get a message saying that Outlook was unable to configure your account, this may mean that the OVH SRV field has not been set up correctly in your domain name's DNS area.
We recommend that you check the domain name configuration for your Exchange service in your OVH Control Panel, in the
Associated domains tab, then the Diagnostic column of the table.
If the domain name configuration is correct, a message will appear asking you to authorise a connection to the OVH server. Accept this connection in order to allow your Exchange account to be configured automatically.
Once your account has been correctly configured and can be accessed via Outlook 2016, you can send a test email to check that it works correctly.
Step 2: Use the email address
Once you have configured your email address, you can start using it! You can now send and receive emails.
Join our community of users on https://community.ovh.com/en/.