Configuring your Exchange account on the macOS Mail app

Last updated 28/12/2021

Objective

You can configure Exchange accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application. The Mail app on macOS is available for free on all Macs.

Find out how to configure your Exchange email address on the macOS Mail app.

OVHcloud provides services which you are responsible for with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

We have provided you with this guide in order to help you with common tasks. Nevertheless, we recommend contacting a specialist provider and/or the service’s software publisher if you encounter any difficulties. We will not be able to assist you ourselves. You can find more information in the "Go further" section of this guide.

Requirements

  • an Exchange email address.
  • Mail installed on your Mac.
  • the required credentials for the email address you would like to configure.

Instructions

Add account

  • When the application is first started: a setup wizard will appear, prompting you to choose your account type.

  • If an account has already been set up: click on Mail in the menu bar at the top of your screen, then on Accounts.

mailmac Select Exchange
Enter the Name of your e-mail account and your E-mail Address, then click on Sign in mailmac
mailmac In the next window, click on Configure manually :
- Define the Name that will be displayed in the navigation interface
- Leave your Email Address
- Leave your Password already entered

To complete the configuration, click on Sign In
In addition to your emails, you can select other Exchange features that you want to manage from your Mac. mailmac

Use email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also has a web application you can use to access your email address from your browser. You can access this application at https://www.ovhcloud.com/en-ie/mail/. You can log in using your email credentials. If you have any questions about how to use it, you can refer to our guide on Using the Outlook Web App with an Exchange account.

Retrieve a backup of your email address

If you need to make any changes that could lead to the loss of your email account data, we advise backing up the email account concerned beforehand. To do this, please read the "Export" section in the "Mail on macOS" section of our guide on Manually migrating your email address.

Modify existing settings

If your email account has already been set up and you need to access the account settings to change them:

  • Click Mail in the menu bar at the top of your screen, then click on Preferences.
  • Select the account in the left-hand column, then click on Server Settings.

mailmac

Go further

Join our community of users on https://community.ovh.com/en/.


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