Hosted Private Cloud VMware Lifecycle Policy

Lifecycle policy for Hosted Private Cloud powered by VMware

Last updated 30th May 2022

This page is for general information purposes only and OVHcloud does not guarantee that the information will be complete or up-to-date. The contracts governing this product (notably the general and specific terms of use, which can be found in the client account) and the specific communications sent by OVHcloud to the clients will prevail over any information displayed in this web page.

Objective

This page provides an overview of the lifecycle policy of OVHcloud Hosted Private Cloud powered by VMware services.

OVHcloud's Hosted Private Cloud VMware service proposes dedicated infrastructure based on VMware SDDC technologies as well as other editors' technologies (such as Veeam or Zerto).

OVHcloud has a lifecycle policy for the service in order to take into account several factors, such as:

  • the lifecycle policy of integrated software components as determined by their editors (VMware, Veeam, Zerto, etc.);
  • the lifecycle of the hardware components;
  • the compatibility between hardware and/or software components;
  • any factor affecting the quality of the service.

This lifecycle policy is provided to help clients understand the underlying reasons for version or range changes and the impact of each phase of the lifecycle on the service, and anticipate and prepare the transition to a newer version or range.

Commercial range concerned

Hosted Private Cloud

  • DC2011 & DC2013 (AMD Opteron, AMD Bulldozer)
  • DC2014 & DC2016 (AMD PileDriver)
  • SDDC2014 & SDDC2016 (Intel Ivy Bridge, Intel Haswell)
  • SDDC2018 (Intel Broadwell, Intel Haswell)

Lifecycle timeframe and definitions

Definitions

End of Sales

This refers to the date when the sales of new service for a commercial range or version is discontinued. Past this date, clients will not be able to start a service on the discontinued commercial range or version anymore.

After the End of Sales for a specific commercial range, the Client will still be able to use and grow existing instances of the Service and add additional individual Host Servers. The Packs from that previous commercial range or any other commercial range before it will not be available anymore for ordering new instances of the Service. The Packs will be sold for the new commercial range launched on the market only.

The End of Sales are usually announced with a thirty (30) days minimum warning.

A commercial range or version will typically reach its End of Sales three (3) years after the beginning of the General Availability phase.

End of Growth

This refers to the date when the growth for a commercial range or version is discontinued. Past this date, clients will not be able to order the discontinued commercial range or version anymore.

The End of Sales are usually announced with a thirty (30) days minimum warning.

A commercial range or version will typically reach its End of Growth five (5) years after the beginning of the General Availability phase.

End of Life

This refers to the date when a commercial range or version is being shut down.

The End of Life may involve the unapplicability of SLAs, the absence of support services, and the absence of spares.

Following the End of Life, the servers concerned will be shut down definitively. OVHcloud may offer a grace period of a few months to allow for the last clients using servers of this range to move onto newer ranges.

Clients should anticipate the range change by testing in advance and making sure their configuration and software are compatible with the range they are upgrading to.

Timeframe

Typical lifecycle

Summary

This table presents a summary of the different phases of the lifecycle of the service. The impact for each commercial range may differ.

Phases General Availability General Support Grace Period / Decommissionning
Sales (start new services) X
Growth (existing services) X X
Maintenance updates and upgrades X X
Support X X
SLA X X
bug fixes X X
Hardware support (spares) X X
Security patches X X X
Knowledge Base X X X

OVHcloud Commercial Range status

Hosts (compute)

Commercial Range General Availability End of Sales End of Growth End of Life
DC2011 (AMD Opteron) 2011 28/02/2015 28/02/2022 31/07/2022
DC2013 (AMD Bulldozer) 2013 28/02/2015 28/02/2022 31/07/2022
DC2014 (AMD PileDriver) 2014 31/08/2017 28/02/2022 31/07/2022
DC2016 (AMD PileDriver) 2016 30/11/2018 28/02/2022 31/07/2022
SDDC2014 & SDDC2016 (Intel Ivy Bridge, Intel Haswell) 2016 30/04/2017 30/01/2023 31/08/2023
SDDC2018 (Intel Broadwell) 2018 30/11/2018 30/01/2024 31/08/2024

Datastores (storage)

Commercial Range General Availability End of Sales End of Growth End of Life
300Gb 2013 30/11/2021 31/03/2022 31/10/2022
600Gb 2013 30/11/2021 31/03/2022 31/10/2022
900Gb 2016 30/11/2021 31/03/2022 31/10/2022
1.2Tb 2016 30/11/2021 31/03/2022 31/10/2022

Integrated Software

VMware lifecycle policy

To know the lifecycle policy of VMware products, please refer to the editor's publication accessible at the following URL:

VMware Product Lifecycle

Veeam Backup & Replication lifecycle policy

To know the lifecycle policy of Veeam products, please refer to the editor's publications accessible at the following URLs:

Veeam Version release

Veeam Product Version Lifecycle

Zerto lifecycle policy

To know the lifecycle policy of Zerto products, please refer to the editor's publication accessible at the following URL:

Zerto Virtual Replication Product Version Lifecycle Matrix

Go further

Join our community of users on https://community.ovh.com/en/.


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