Putting an instance in rescue mode

Find out how to activate rescue mode for your Public Cloud instance

Last updated 4th January 2023


Your Public Cloud instance may become inaccessible due to a lost SSH key or configuration errors.

In such circumstances, you can use the rescue mode to reconfigure your instance or to recover your data.

This guide explains how to put your OVHcloud Public Cloud instance in rescue mode and access your data.



To date, rescue mode for Metal instances cannot be accessed via the OVHcloud Control Panel. For more information, please refer to our guide on rescue mode for Metal instances.

Step 1: Activating rescue mode

Log in to the OVHcloud Control Panel and open your Public Cloud project. Then click on Instances in the left-hand menu.

Click on ... in the row of the instance concerned and select Reboot in rescue mode.

control panel

You will now see the Reboot in rescue mode dialog box. Click the drop-down list to select the distribution you would like to use in rescue mode and then click the Restart button.

control panel

Once your instance has been rebooted in rescue mode, an information box will display the available ways of access. Your temporary rescue mode password will only be shown in the VNC console. Click on your instance in the table, then switch to the tab VNC console to retrieve it.

control panel

Step 2: Accessing your data

When rescue mode has been activated, your instance's data will be attached as an additional disk. You will now need to mount it, by taking the following steps.

First, establish an SSH connection to your instance. Once you are connected, verify the available disks with this command:

root@instance:/home/admin# lsblk

vda 253:0 0 1G 0 disk
└─vda1 253:1 0 1023M 0 part /
vdb 253:16 0 10G 0 disk
└─vdb1 253:17 0 10G 0 part

Next, mount the partition:

root@instance:/home/admin# mount /dev/vdb1 /mnt

Your data will now be accessible from the /mnt folder.

Step 3: Deactivating rescue mode

Once you have completed your tasks, you can deactivate rescue mode by rebooting your instance from the Control Panel interface. To execute this, click on ... and select Exit rescue mode.

control panel

If the Exit rescue mode button is not displayed while the instance is in rescue mode, we recommend that you refresh your tab.

Activating rescue mode using the OpenStack API

You can also activate rescue mode via the OpenStack API using the following command:

root@instance:~# nova rescue INSTANCE_ID

To exit rescue mode, use the following command:

root@instance:~# nova unrescue INSTANCE_ID

Go further

Join our community of users on https://community.ovh.com/en/.

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