Accessing a website’s logs and statistics on a Web Hosting

Find out how to review statistics and logs of your websites

Last updated 5th January 2021


Web server logs and website statistics are included in your Web Hosting plan, easily accessible from your OVHcloud Control Panel.

This guide provides an overview of the available logs and statistics.



Log in to your OVHcloud Control Panel and select Web Cloud in the top navigation bar. Click Hosting plans, then choose the Web Hosting plan concerned.

From Hosting plans, choose the Web Hosting plan concerned and open the Statistics and logs tab.


This tab consists of 3 sections. The first one presents the statistics, the second the raw logs of your hosting, and the last one is dedicated to the administration of users authorised to access the statistics.


User administration

Creating a user will allow someone to access your hosting plan’s statistics without having access to your OVHcloud Control Panel.

Click the Create a new user button in the User Administration section and follow the instructions as shown below.


If you have enabled separate logs on a multisite entry, users created here cannot access statistics for that multisite entry.

Visit statistics

The OVHcloud Web Statistics tool helps you to track and control the traffic of websites hosted on your Web Hosting plan, by visually compiling statistics of page visits and audience measurement.


The dashboard of OVHcloud Web Statistics is presented in 6 sections in the left-hand panel.

  • Dashboard: visualises the website traffic on your Web Hosting plan.
  • Browsers: shows a ranking of the most used internet browsers to view your sites.
  • Geolocalization: groups site visitors according to their location.
  • Requests: displays the ranking of the most visited pages on your sites.
  • Robots: visualises the automated attempts to connect to your sites.
  • Status: displays statistics of the failures and successes encountered, based on the HTTP codes returned.
  • FAQ: opens the section dedicated to frequently asked questions.

The Period selection box allows you to select a specific time frame.


You can view the raw logs of your site with a delay of about 5 minutes.


Different types of logs are available:

  • web: Here you can find the various logs of your site visits, as well as the outgoing actions from your site. For example, this allows you to detect malicious access attempts.
  • ftp: The different FTP connections will be stored in these logs.
  • error: These logs contain the errors generated by your site.
  • cgi: These logs collect the various calls to the cgi.bin scripts that were made.
  • out: These are the external calls of your hosting.
  • ssh: These logs indicate the different connections made with the SSH protocol.
  • cron: The results of executing your scheduled tasks are logged here.

Hosting activity

In this section you can view your Web Hosting plan’s infrastructure activity as well as the resource usage.

Switch to the General information tab, then scroll to the bottom of the page.


You can display different types of graphics from the drop-down menu in the top left-hand corner:

  • Outbound connections: requests sent from your website to an external website.
  • CPU usage: the level of processor consumption on your hosting instance.
  • Exceeding the resource threshold: indicates when your hosting exceeds its resource quota.
  • SQL requests: quantity of requests to your hosting database.
  • SQL response time: response time of requests sent to your hosting database.

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