Configuring your Exchange account in the Mail app for Windows 10

Find out how to configure an Exchange account on the Mail application for Windows 10

Last updated 2018/10/05


You can configure Exchange accounts on email clients, if they are compatible. By doing so, you can use your email address through your preferred email application.

Find out how to configure an Exchange account in the Mail application for Windows 10.


  • You must have an Exchange account.
  • You must have Microsoft Outlook installed on your device.
  • You need to have the required credentials for the email address you would like to configure.


Step 1: Add the account

Once you have launched the Mail app on your device, you can add an account in two different ways:

  • When you open the app for the first time: A window will appear, asking you to Add account.

  • If an account has already been set up: click on Accounts in the menu bar to the left, then on Add account in the menu that pops up on the right.


In the window that appears, click on Advanced settings, then select Exchange ActiveSync as the account type.

Enter the following information:

Information Description
Email address Enter your full email address.
Password Enter the password for your email address.
User name Enter your full email address.
Domain Leave this field blank.
Server Enter the details of the server your Exchange service is hosted on. You will find these in your OVHcloud Control Panel by going to the General information tab for the Exchange service concerned, then the Connection section.
This server requires a secure connection (SSL) You must leave this box ticked.
Account name Enter a name that will distinguish this account from any other accounts added in your Mail application.

Once you have entered this information, click Sign in. If the information is correct, Outlook will successfully connect to the account.

A window will then pop up, asking if you want to add the account. This window will highlight any changes to certain inbuilt features of your device. Take note of these changes and confirm that you want to add the account.

To check that the account has been correctly configured, you can send a test email.


Step 2: Use the email address

Once you have configured your email address, you can start using it! You can now send and receive emails.

OVHcloud also offers a web application that includes various collaborative features. You can access this application at . Log in using your email credentials.

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