My customer accountContact commercialWebmailOVHcloud Blog

Welcome to OVHcloud.

Log in to order, manage your products and services, and track your orders

Log in

Unlock your data in the PCA

This guide shows you how to manage your Public Cloud Archives.

Preamble

Public Cloud Archive is a cold storage offer designed to host large volumes of data without any size limit at a very attractive price. Intended for data that is not accessed often, a request must be made in advance and there is a delay prior to recovering data. The time delay will vary depending on the age of data and the frequency of data access.

Unfreeze your data

When you store data on PCA, data is frozen and can not be recovered directly. You must click on the “Unfreeze” button to begin the recovery process.

public-cloud

Once the process has started, a date and time will appear replacing "Frozen". Your file will be available to download once after the mentioned date and time with your browser or with a Swift/SFTP/SCP client.

public-cloud


Did you find this guide useful?

Please feel free to give any suggestions in order to improve this documentation.

Whether your feedback is about images, content, or structure, please share it, so that we can improve it together.

Your support requests will not be processed via this form. To do this, please use the "Create a ticket" form.

Thank you. Your feedback has been received.


These guides might also interest you...

OVHcloud Community

Access your community space. Ask questions, search for information, post content, and interact with other OVHcloud Community members.

Discuss with the OVHcloud community